Privacy Policy
How we collect, use, and protect your personal information
Last updated: March 2026At CellConnectZA, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us.
By using our website or placing an order, you agree to the terms outlined in this policy. We encourage you to read it carefully. If you have any questions, you are welcome to contact us directly.
Information We Collect
- Full name
- Email address
- Phone number
- Delivery address
- Billing information
- IP address and browser type
- Pages visited and time spent
- Device type and operating system
- Referring website or source
- Order and transaction history
How We Use Your Information
We use the information we collect to process and fulfil your orders, send order confirmations and shipping updates, and communicate with you about your purchases or enquiries.
Your information also helps us improve our website and shopping experience, prevent fraud and protect the security of our platform, and comply with legal obligations where required.
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to provide you with the best possible service from CellConnectZA.
Information Sharing
We may share your information with trusted third parties only where necessary to fulfil your order or operate our business. This includes our courier partners (The Courier Guy and PostNet) for the purpose of delivering your order, and our payment providers to process transactions securely.
We may also share information if required to do so by law or in response to a valid legal request from authorities. All third-party service providers we work with are required to keep your information confidential and use it only for the purpose for which it was shared.
Cookies & Tracking
Our website uses cookies — small text files stored on your device — to enhance your browsing experience, remember your preferences, and help us understand how visitors use our site.
You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of our website. By continuing to use our site, you consent to our use of cookies.
How We Protect Your Data
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or misuse.
All payment transactions are processed through secure, encrypted payment gateways. We do not store full payment card details on our servers. While we take every precaution, no online transmission is 100% secure, and we cannot guarantee absolute security.
